Sheprott K9 Security Customer Privacy Policy
Introduction
Protecting the privacy of our customers and the confidentiality of information which they provide to us has always been
and will continue to be a top priority of Sheprott K9 Security. As part of our commitment to protecting our customers'
privacy, we have adopted this Privacy Policy ("Privacy Policy") which explains our information privacy practices. If you
have any questions or concerns about privacy or the confidentiality of your information, please contact us using the
information provided at the end of this Privacy Policy.1. Collection of Information
Personal Information
"Personal Information" is information,
regardless of format, that is personally
identifiable to an individual or which
enables someone to identify that individual. The
name, title, business address or business
telephone of an employee of
an organization is not considered Personal
Information. Information about a company is also
generally not considered
Personal Information. However, in accordance
with our long-standing practices, Sheprott K9
Security treats information
about corporate customers as confidential. The
Personal Information that we collect from
customers may include their
name (if the customer is an individual),
address, credit history, personal worth, and
similar information concerning a
customer's personal guarantor, and on-going
account information, including a customer's
product ordering and repayment
history.
Non Identifiable Information
"Non-Identifiable Information" is information
that cannot be associated with or traced back to
a specific individual.
For example, Non-Identifiable Information may
include information about your visit to our web
site, your Internet
Protocol address, operating system, web browser
software or the domain from which you accessed
the Internet.
Cookies
Like many companies, we use "cookie" technology
on our Web site. These cookies may tell us
whether you have visited our
site before or are a new visitor and what
material on our site you have viewed. These
cookies also enable the sending of
e-mail messages from our Web site. The cookies
we use do not collect any personally identifying
information about you or
provide us with any way to contact you, and the
cookies do not extract any information from your
computer. We do not
associate the cookie with any information you
may include in an e-mail message. You should
check the help information
relating to the browser that you are using if
you desire to disable cookies.
Advertisers and Business Partners
This Privacy Policy does not extend to the data
collection practices of third parties.
2. Use and Disclosure of Information
Sheprott K9 Security will retain your Personal Information and use it only to administer your customer account, conduct
transactions, respond to your requests, customize future interactions, improve our services, and communicate with you.
In addition, we may, from time to time, use your Personal Information to contact you about changes or enhancements to
Sheprott K9 Security products and services and to market new products or services.
Sheprott K9 Security does not sell, rent or trade in Personal Information. Except as described in this Privacy Policy,
Sheprott K9 Security will not disclose your Personal Information unless you have been notified and consented to the
disclosure. However, Sheprott K9 Security may disclose your Personal Information when authorized by you or when
otherwise required or permitted by law.
Sheprott K9 Security may contract with outside organizations to perform specialized services such as to collect, use,
analyze and otherwise process information, to bill or process payments, to fulfill and deliver orders, and perform other
functions on our behalf. Our suppliers may, at times, receive, process or handle some of your Personal Information. Only
the Personal Information necessary to perform the services under the contract is provided to the supplier. If you are a
member or participant in an exchange, group purchasing organization, or other similar group, we may be required in our
arrangements with that exchange, organization or group to deliver your transaction information and other data, including
personally identifiable information, regardless of whether the information arises as a result of transactions through
the exchange, organization or group or directly with us. You acknowledge that we have no responsibility or liability for
any uses that such exchange, organization or group may make with respect to any such data. Rest assured that under
Sheprott K9 Security contracts our suppliers may use such Personal Information only to carry out the contracted service
and must not store or use the Personal Information for any other purpose. These Sheprott K9 Security contracts require
that third party suppliers provide a level of protection for your Personal Information that is comparable to ours.
We will obtain your consent before Sheprott K9 Security uses or discloses your Personal Information for any purpose
other than those stated in this Privacy Policy. When your Personal Information is no longer required for the described
purposes, or other statutory requirements, your Personal Information will be made anonymous/destroyed unless your
further consent is obtained for the retention of your Personal Information for additional purposes not stated in this
Privacy Policy.
3. Security
Your Personal Information is treated as private, confidential information by Sheprott K9 Security and we strive to
ensure that your Personal Information is protected at all times both off-line and on-line. To maintain the
confidentiality of your Personal Information Sheprott K9 Security applies the following security precautions: Access to
Personal Information is restricted to employees who need such information for a legitimate business purpose. Access to
Personal Information is restricted to employees who need such information for a legitimate business purpose and such
employees are instructed about and must abide by this Privacy Policy and Generic privacy practices. To maintain the
integrity and privacy of your Personal Information Sheprott K9 Security employs technological safeguards that include
passwords, encryption and firewalls.
4. Accessing Your Personal Information
You have the right to access, verify and amend all your Personal Information collected by Sheprott K9 Security. To help
us keep your Personal Information current, we encourage you to amend inaccuracies and make corrections as often as
necessary. To access and edit your Personal Information please call us at (905) 312-0554 or write to the Sheprott K9
Security Privacy Officer at Sheprott K9 Security, 156 Parkdale Ave. North, Hamilton, Ontario L8H 5X2.
5. Opting Out
The choice to provide us with Personal Information is always yours. In certain cases, withholding information may limit,
in whole or in part, the products or services that we can provide to you.
6. Updating this Policy
Sheprott K9 Security may choose or be required to modify or amend this Privacy Policy from time to time. The most recent
amendment to this policy is shown at the top of this policy. If Sheprott K9 Security makes a significant change to this
Privacy Policy a notice of the change will be distributed.
7. Comments, Questions and Complaints - Contact Us
Should you have any comments, questions or complaints regarding Sheprott K9 Security's Privacy Policy or practices, or
wish to access or amend your personal information, please contact us at (905) 312-0554 or write to the Sheprott K9
Security Privacy Officer at Sheprott K9 Security, 156 Parkdale Ave. North, Hamilton, Ontario L8H 5X2.
privacy@sheprott.com